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MyRepublic disclosed a data breach where the hackers accessed the personal information of around 79,400 mobile subscribers.

  • MyRepublic emailed its customers about the data breach where the personal data was exposed.
  • The Internet service provider reported that customers who ported an existing mobile service had their names and mobile numbers accessed.

MyRepublic disclosed a data breach where the hackers accessed the personal information of around 79,400 mobile subscribers.

MyRepublic is an Asian-Pacific telecommunications provider with operations in Singapore, Australia and New Zealand.

The “unauthorised data access” incident was exposed on August 29, and the storage facility has since been secured.

MyRepublic Singapore began notifying its customers yesterday about the data breach that exposed customer’s personal information after an unauthorised person gained access to a third-party data storage platform.

The exposed data comprise identity verification records for applications for mobile services, including:

  • For affected Singapore citizens, permanent residents, and employment and dependent pass holders — scanned copies of both sides of NRICs;
  • For affected foreigners — proof of residential address documents, e.g. scanned copies of a utility bill; and
  • For impacted customers porting an existing mobile service — name and mobile number.

MyRepublic announced there were no indications other personal data, such as account or payment details, were affected. It added that none of its systems was compromised, and there was no operational impact on its services.

MyRepublic has notified the Infocomm Media Development Authority and the Personal Data Protection of the issue.

It said affected customers would be offered a complimentary credit monitoring service, provided by Credit Bureau Singapore, which would monitor customer’s credit reports and send out alerts of suspicious activities.

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