The UK postal service Royal Mail confirmed a “cyber incident" that caused severe service disruption to its international shipping service.
The UK postal service Royal Mail confirmed a “cyber incident" that caused severe service disruption to its international shipping service.
According to the statement published, Royal Mail said that it could not dispatch export items, including letters and parcels, to overseas destinations due to the cyberattack.
We have asked customers temporarily to stop submitting any export items into the network while we work hard to resolve the issue,” said the firm.
“Our import operations continue to perform a full service, with some minor delays. Parcelforce Worldwide export services are still operating to all international destinations though customers should expect delays of one to two days."
The company said they have launched an investigation and are working with external experts to investigate the incident. They have reported the incident to the regulators and the relevant security authorities.
A spokesperson for the UK National Cyber Security Centre (NCSC)said that the NCSC is "aware of an incident affecting Royal Mail Group Ltd and are working with the company, alongside the National Crime Agency, to fully understand the impact."
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