Privacy Policy

Jilu App we committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application, which provides access to courses, videos, live classes, and exams.

1. Information We Collect

We may collect the following types of information when you use Jilu App: Personal Information: Name, email address, phone number, profile details, and payment information. Educational Information: Courses enrolled, exam attempts, scores, certificates, and progress data. Usage Data: Device information, IP address, app activity, and interaction with videos, live classes, and exams. Communication Data: Messages, queries, or feedback shared through the app or support channels.

2. How We Use Your Information

We use your information to: Provide access to courses, videos, live classes, and exams. Track learning progress and performance. Process payments and manage subscriptions. Communicate updates, reminders, and announcements. Improve user experience, security, and app performance. Comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share it with: Service Providers: For payment processing, video hosting, exam monitoring, and analytics. Legal Authorities: If required to comply with law, regulation, or legal process. Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data except where required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to: Access, correct, or delete your personal information. Restrict or object to certain processing activities. Withdraw consent at any time. Request a copy of your stored data. You can exercise these rights by contacting us at [insert contact email].

7. Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

8. Children’s Privacy

Jilu App is not directed to children under 13 (or the applicable age of consent in your region). We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the revised version will indicate the “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:Contact num : 8129160886